Privacy Policy

Welcome to Flamingo Dental Clinic (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://flamingo-dental.com, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our website.

1. Who we are

Flamingo Dental Clinic provides dental treatment, medical tourism, and related services for international patients.
Our main office is located in Istanbul, Türkiye, and we comply with European General Data Protection Regulation (GDPR) standards for data processing.

If you have any concerns about your data, you can contact us at:
📧 info@flamingo-dental.com

2. Information We Collect

We collect the following types of personal information:

A. Information You Provide

Name, email address, phone number, and country
Photos, X-rays, or medical details for treatment planning
Messages sent via website forms, WhatsApp, or email

B. Information Collected Automatically

IP address, device type, and browser information
Date, time, and duration of website visits
Pages viewed and user interaction data
Cookies and analytics data (Google Analytics, Meta Pixel, etc.)

3. Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we process your personal data only when there is a legal basis for doing so. This includes:

Consent (Article 6(1)(a)): when you voluntarily submit your information via our forms or WhatsApp.
Contractual necessity (Article 6(1)(b)): to provide treatment plans, consultations, or travel arrangements.
Legal obligation (Article 6(1)(c)): when we are required by law to keep certain records.
Legitimate interests (Article 6(1)(f)): to improve our website, prevent fraud, or ensure the security of our systems.

You may withdraw your consent at any time by contacting us at info@flamingo-dental.com.

4. How We Use Your Information

We use your personal data for:

Responding to inquiries and booking appointments
Preparing personalized dental treatment plans
Communicating with you about your case and next steps
Improving our website, advertising, and patient experience
Fulfilling our legal and medical obligations

We do not sell or share your data for marketing purposes with third parties.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

Enable essential site functions
Analyze website traffic and performance
Personalize marketing and improve user experience

You can manage your cookie preferences at any time through your browser settings or cookie consent banner.
For more information, see our [Cookie Policy] (if you plan to create a separate page, we can draft that next).

6. Data Sharing and International Transfers

Your data may be shared only with:

Licensed doctors, clinics, or dental specialists within our medical network
Trusted service providers (hosting, email, analytics, or booking platforms)
Legal authorities, when required by law

Since we operate in Türkiye and serve international patients, your data may be transferred outside the EU.
We ensure all transfers comply with GDPR safeguards and that our partners protect your information to EU standards.

7. Data Retention

We retain your personal data for as long as necessary to:

Provide the requested treatment and follow-up care
Comply with legal and medical record obligations
Improve our services and maintain communication

After this period, your data is securely deleted or anonymized.

8. Data Security

We implement strict security measures, including encryption, secure servers, and access control, to protect your information against unauthorized access, loss, or misuse.
However, please note that no internet transmission is completely secure.

9. Your GDPR Rights

If you are a resident of the EU, EEA, or UK, you have the following rights regarding your personal data:

Right to access – Request a copy of your personal data.
Right to rectification – Request correction of inaccurate data.
Right to erasure – Ask us to delete your data (“right to be forgotten”).
Right to restrict processing – Limit how your data is used.
Right to object – Object to processing based on legitimate interests.
Right to data portability – Request your data in a machine-readable format.
Right to withdraw consent – Withdraw consent at any time.

To exercise any of these rights, please email info@flamingo-dental.com.
We may request identity verification before processing your request.

10. Third-Party Links

Our website may include links to third-party sites such as Instagram, Facebook, or WhatsApp.
We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated “Last Updated” date.
We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, complaints, or data-related requests, please contact:

📧 info@flamingo-dental.com
🌐 https://flamingo-dental.com
🏥 Flamingo Dental Clinic, Istanbul, Türkiye